If you want to enter fingerprints for multiple fingers, click Add Another or close the program directly.įingerprint reader not connected windows 10, first you must make sure your fingerprint driver has been installed properly.Ģ) Right click and select 'Manage' to enter the 'Device Manager'.ģ) Select 'Device Manager' - find the 'biometric device' and see if it exists.Ĥ) Double-click Biometric devices, then select the fingerprint device, right-click and select 'Uninstall Device'.ĥ) Restart your computer and test to see if the fingerprint reader is working properly. You will scan your finger multiple times to provide complete finger fingerprint data.Ħ. If you don't have a PIN, you'll need to create a PIN to set up the fingerprint reader.ĥ) Scan your finger on the fingerprint reader.

It should be noted here that if the driver is not working properly, you may not see this option here. How to setup fingerprint login in windows 10:Ģ) Select 'sign-in options' to scroll to Windows Hello and click on 'Settings' in the 'Fingerprints' section. Try to delete the fingerprint data and enter the new fingerprint. It is not excluded that the fingerprint data saved by the computer is damaged due to some software factors and the dell fingerprint reader not working. When the laptop fingerprint reader is not responding, you should check if the hardware is turned on.ĭelete the original fingerprint data and re-enter it. If your dell fingerprint reader stopped working, try the troubleshooting provided in this article before send for repair to try to fix it.Ģ) View all control panel - biometric devices,ģ) Then change the biometric settings - check 'Allow users to use their fingerprints to login to the domain' and save the changes. It now seems to be working as it did before. (Yesterday, when I tried to access it, I was told that it was not recognised.) However it would not read my fingerprint until I had removed it and set it up again. I tried your instructions and found that the biometric device was said to be working normally.

To make sure your reader is compatible with Windows 10, check its packaging or the manufacturer's website. Refer to the manual that came with the fingerprint reader if you're having trouble connecting it to your computer. If your fingerprint reader is not built into your computer or keyboard, connect it to your PC's USB port now.

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